AIR OPERATIONS OFFICER

What we do

Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence.

In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people – helping those who need it most, regardless of who they are and what side of the front line they are on.

We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats.

Purpose

Air Operations (AirOps) Officer is responsible for coordinating ground operations to ensure proper transport of passengers, luggage, cargo and diplomatic mail.

The role holder provides supports on matters related to aircraft operations and ramp coordination at the Airport in Mogadishu. Additionally, the role facilitates the movement of passengers and cargo in and out of the airport.

The role involves liaison with airport authorities, civil aviation authorities, customs and immigration coordination of the ICRC aircraft movement in/out of the Airport.

This is a national/resident position based in Mogadishu, Somalia.

Accountabilities & functional responsibilities

• Responsible for the ground operations, ramp activities and related co-ordinations at the airport with crew, other agencies at the airport

• Supervises together with handling agent the loading/off-loading of ICRC aircraft and ad-hoc charters

• Organizes ICRC aircraft refuelling and flight plan documentations at the Airport in Mogadishu and supports the crew in aircraft/airport procedures

• Supervises daily workers hired for loading/off-loading of ICRC aircraft and ad-hoc charters, coaches and capacity builds

• Coordinates the movement of passengers, baggage, and the mail from the office to the airport and through the customs and immigration procedures

• Monitors and follows-up of ICRC aircraft load plans and ensures that only manifested cargo and passengers are permitted to board the ICRC aircraft

• Briefs the crew daily on issues relevant to aircraft safety and operations and report any irregularity to ICRC AirOps office and other relevant parties

• Ensures the AirOps Unit’s compliance with documentations, reporting and filing

• Facilitates Government clearances (tax exemption, custom documentation clearance, and airport access) on aviation related from the various government offices connected to aircraft operations

• Supports in the coordination of emergency/Medevac air services

• Monitors (with other involved, including crew members) any changes and/or amendments to the procedures relating to airport operations, security rules at the airport and access rights

• Assists in organising all the aircraft clearances and cargo loads, and obtains airport passes for ICRC personnel and vehicles needed to enter the airport

• Prepares documentation related to transport of Dangerous Goods (DGR) on ICRC aircraft, in line with IATA regulations

• Notifies the ICRC Air operations Office about any delay, irregularity and/or safety and security breach that may jeopardize the operation of the ICRC aircraft and the safety of passengers

• In coordination with the ICRC Air operations office and Radio Offices follows up aircraft movement to/from Mogadishu and within points in Somalia and transmits information as required

• Follows up on all work-related messages and correspondence with the relevant contacts and departments

Certifications / Education required

• Bachelor of Science degree in air transportation, air traffic management or aviation management

• Or a Bachelor`s degree in related field of study coupled with experience in a related job and professional training, certification in air transportation 

Professional experience required

• 6 years' relevant professional experience at an Airline, Flight Department or Airport

• Experience in Air Charter operations an asset

• Experience in aviation safety and air traffic control operations is a plus

Desired profile and skills

• Knowledge of technical aviation terminology

• Team leadership skills and ability to work independently

• Excellent planning and reporting skills

• Valid Driving licence

• Excellent command of written and spoken English and Somali

• Flexibility and willingness to travel extensively in Somalia

• Excellent knowledge of political, economic, social, and cultural environment of this region

• Advanced computer skills including working knowledge of Flight planning and Flight departure Control systems

What we offer

• Challenging job opportunity within a dynamic work environment in an international humanitarian organization

• Training and Development opportunities

• Competitive salary with benefits, based on the ICRC Compensation and Benefits framework

Language

• English

• Somali

Our values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

Additional information

This is a national/resident position based in Mogadishu, Somalia.
Closing date 23rd November 2026