Communication Officer

NCA Somalia

Norwegian Church Aid ('NCA') is one of the largest aid organisations in the Nordic region. We are there in disasters and emergencies to provide water and critical assistance to those affected. Together with our international network and partner organisations in the ACT Alliance we are able to reach millions of people each year and help make a positive difference around the world. We are determined to work towards eradicating injustice, and we therefore work passionately with advocacy, long-term development in local communities and providing emergency assistance. As we see more and more people impacted by disasters, we now have an even stronger focus on providing more people with emergency relief and access to clean water. We believe that people in need must be helped, and we will not stop fighting for a just world.

In Somalia, NCA provides assistance to IDPS, refugees, returnees and host communities affected and has been present in Somalia since 1993. In Somalia, NCA implements programmes in the thematic areas of GBV, WASH, Peace building, Economic Empowerment and Food Security, and Education for Peace and Sustainable Development as a contextual programme.

1.        POSITION SUMMARY

The Communications Officer supports implementation of NCA Somalia's Communications Strategy in line with country priorities, donor commitments and NCA's Global Communications Strategy. The role coordinates communications planning; develops accurate, engaging and dignified content; ensures donor visibility and brand compliance; and supports programme teams and partners with communications needs. Working closely with programme and MEAL colleagues, the position translates programme results, evidence and learning into accessible, evidence-based communications products and engages communities, partners, donors, government stakeholders, and NCA's country, regional and global communications teams. 

2.        AREAS OF RESPONSIBILITY max 3-5 main areas

• Communications Planning and Coordination. Support the planning, coordination and implementation of NCA Somalia’s communication activities in accordance with country and global priorities.

• Content Development, Digital Communication and Ethical Storytelling. Produce accurate and engaging communication products, including digital and social media content, while ensuring informed consent, safeguarding, confidentiality, data protection, do-no-harm and survivor-centred approaches.

• Donor Visibility and Brand Compliance. Ensure that communication and visibility requirements in grant agreements are identified, planned and implemented in compliance with NCA and donor guidelines.

• Programme, Partner and Stakeholder Engagement. Maintain effective working relationships with NCA teams, partners, communities, donors and relevant government stakeholders, and strengthen partners’ communication capacity.

• Quality Assurance, Performance and Emergency Communication. Monitor communication outputs against agreed plans, timelines and quality standards, use performance insights to improve reach and engagement, and support timely communication during humanitarian emergencies and other rapidly evolving situations.

3.        MAIN TASKS 

•  Develop and maintain monthly communication action plans that set out planned outputs, deadlines, programme and partner support requirements, responsible persons, relevant channels and performance measures.

• Review grant agreements and donor commitments, and translate visibility requirements into practical communication and visibility actions in coordination with programme teams and relevant country, regional and global communication colleagues.

• Undertake regular field visits to collect informed-consent-based photographs, human-interest stories, case studies, interviews and short videos, ensuring ethical, do-no-harm and survivor-centred communication, particularly for GBV, protection and other sensitive subjects.

• Draft, edit, adapt and publish high-quality communication products, including programme stories, factsheets, briefing and visibility materials, photographs, videos, and content for NCA Somalia’s digital and social media channels; monitor performance to strengthen reach and engagement with relevant audiences.

• Coordinate the review and approval of communication materials before publication or external distribution, and provide practical guidance and capacity-strengthening support to NCA partners on communication, visibility, ethical storytelling, informed consent and the appropriate use of communication materials.

4.        OTHER DUTIES / FUNCTIONS ASSIGNED TO THE POSITION

• Employees in NCA are expected to contribute as team players, be flexible, and willing to assist with other tasks not mentioned in the job description.

• Employees in NCA are also obligated to comply with work regulations and reasonable instructions that NCA asserts. This includes, but is not limited to, redefining duties in the event of an emergency or other circumstances that may require so.

• Undertake other relevant tasks assigned by the Head of Programmes

5.        QUALIFICATIONS

• Bachelor’s degree in Communications, Journalism, Media Studies and Public Relations.

• Minimum 3 years of relevant professional experience, preferably within an INGO, humanitarian, or development context.

• Demonstrated experience in content development, photography, storytelling, social media, and donor visibility/branding.

• Strong written and verbal communication skills in English and Somali.

• Good computer skills, including Microsoft Office and relevant digital communication/content tools.

• Experience working with programme teams, communities, partners, donors, and government stakeholders.

• Ability to travel regularly to programme locations and work effectively in diverse and challenging operational environments.

• Demonstrated understanding of and commitment to ethical and do-no-harm communication, including informed consent, safeguarding, confidentiality, data protection, and the safe and dignified representation of affected populations. Experience or knowledge of survivor-centred communication, particularly in relation to GBV and other sensitive protection issues, is highly desirable.

Reporting line: To the Country Director

We Offer

Contract period: 12 Months with the possibility of extension.
Salary: According to NCA salary scale.
Duty Station: Garowe and frequent travel to other field locations.

Key Information - Please Take Note When Applying

• Apply by completing all the system-required fields of your experience, employment history, and education in your application.

• Ensure to attach your latest CV.

• Submit your application and CV in English.

• When creating your profile, include your full name as per your passport.

• Incomplete, email and paper applications will not be considered.

• Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline.

• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.

• Unsolicited applications not related to this specific job advertisement will not be considered.

• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.

Qualified female candidates are strongly encouraged to apply.
 

Before you apply:  

We kindly ask you to carefully read the  ACT Code of Conduct for the prevention of misconduct, including corruption, fraud, exploitation and abuse, including sexual; and to ensure child safeguarding and the  Protection from Sexual Harassment, Exploitation and Abuse and Child Safeguarding policy before you submit your application. If you are the selected candidate for this position you will be asked to complete and sign our Code of Conduct and Protection from Sexual Harassment, Exploitation and Abuse, and Child Safeguarding Policy.  
EMAIL APPLICATIONS WILL NOT BE ACCEPT. KINDLY APPLY USING THE LINK PROVIDED.