Central Bank Of Somalia
CENTRAL BANK OF SOMALIA
البنك المركزي الصومالي
bankiga dhexe ee soomaaliya
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Job Description
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Post Title
Teller (Assistant Officer)
Duty Station
Galmudug State of Somalia, Dhusamareb.
Expected Starting Date
October, 2023
Contract Status
Permanent (Full-time)
Reports to
CBS Galmudug State Branch Cashier
Supervises
None
About the Central Bank of Somalia (CBS)
The Central Bank of Somalia was established in 1968 as the country’s financial regulatory institution. After years of insecurity, fragility, and economic decline due to the collapse of the state in 1991, The Central Bank was revived and strengthened with the CBS Act of 2011. The Act laid a new foundation to regulate and boost the country’s finance sector and facilitate economic growth.
Our Vision:
The vision of CBS is to contribute to the prosperity of the people of Somalia, through maintaining economic & price stability, and financial system stability to support sustainable growth through policy stimulus & advice. In doing so, the Bank would act with the highest degree of integrity & professionalism.
Our Mission:
The mission of CBS is to fulfill its core objectives of maintaining price stability; and building a robust, stable, up-to-date, and sound financial system. This would enable CBS to increase the provision of financial services with a wider choice of services geared to all levels of society which is essential for sustainable growth & the alleviation of poverty.
Our Institutional Values:
· Commitment to serving the public interest.
· Institutional services and orientation.
· Ethics and integrity.
· Transparency and leadership by example.
· Teamwork, equity, fairness, and confidentiality.
1- Role Description
CBS’s Galmudug State of Somalia Branch Teller will be in charge of processing financial transactions, keeping accurate transactions records, and offering outstanding customer service to the branch clients. The ideal applicant must be able to successfully communicate with customers and possess a thorough understanding of the bank’s services.
2- General Description
The Central Bank of Somali’s Galmudug State of Somalia Brach is responsible for carrying out the Banks’ mission, vision, institutional policies, goals, and objectives as state level. To this end, the CBS’s Galmudug State of Somalia branch is in charge of fostering economic development and preserving the stability of the country’s financial system stability at state level. In addition, the state branch will be responsible for providing banking services to the state government “Galmudug State”, other financial services, commercial banks, and the public at state level.
CBS Galmudug State of Somalia’s Branch Teller is a vital member of the branch’s client-facing team. The Teller will be responsible for a variety of duties including but not limited to answering client inquires, conducting financial transactions including deposit and withdrawal slips recordings when deposing and withdrawing of the cash and cheques are made.
3- Main Duties and Responsibilities
- Assists branch’s customers with basic cash handling activities, including cheque processing cheque verifications, and withdrawing.
- Ensures that at the end of each business day, the bank’s cash balances, and daily statements are equal.
- Promptly responding to the clients’ inquiries and complaints in a timely and professional manner.
- Detects any forgeries of the cheque and prevent any counterfeited notes during cash processing.
- Identifies the customer by doing the right due diligence before the customer is served.
- Maintains confidential client information in accordance with CBS’s policies and procedures.
- Prepares counter-closing statements with the cashier.
- Works as a team with other employees at the branch and demonstrates respect and professionalism.
- Other duties as assigned by the branch manager/cashier.
Education:
· The ideal candidate for this position must have a high school diploma or equivalent.
· Diploma in finance, accounting, economics, or a related field will be an added advantage.
Work Experience:
- At least 2 years practical experience in cash handling cash.
- 1 year of hands-on work experience in Banking industry as a teller is preferred.
Language:
- Operationally fluent in Somali and fairly in English.
Computer Skills:
- Proficiency in Microsoft Office Suite, and experience with banking software and systems.
5- Functional and Organizational Skills
The ideal candidate should possess the following functional and organizational skills:
· Strong interpersonal and communication skills.
· High level of attention to detail and accuracy.
· The capacity to function both individually and as a team player.
· Excellent time-management and organizing skills.
· The capacity to prioritize and handle many assignments and due dates.
· Possesses good negotiation skills.
· Ability to establish positive working relationships with other co-workers and external clients.
· Strong math skills and attention to detail.
· Possesses in-depth knowledge of applicable laws and regulations to his/her current role.
· Ability to work for long or irregular periods of time.
Other Requirements:
The ideal candidate should have the following attributes:
· High level of integrity, honesty, and professionalism.
· Strong work ethic and commitment to excellence.
· Commitment to CBS’s mission, vision, and values.
· Elevated sense of security and confidentiality
· Ability to work under pressure and meet tight deadlines.
· Strong work ethic and commitment to excellence.
· Flexibility and adaptability to changing circumstances.
· A willingness to work extended hours when necessary.
· Availability to travel to other branch locations or attend offsite training as required.
6- Expected Deliverables
· Accurate and timely processing of financial transactions.
· Excellent customer service to the bank’s clients.
· Accurate record keeping of all transactions.
· Compliance with all bank policies and procedures, as well as all applicable laws and regulations.
How to apply
Qualified national applicants with required skills are invited to submit their electronic applications and updated resumes through email; recruitment@centralbank.gov.so and copy to branches@centralbank.gov.so not later than 14th September 2023 midnight Mogadishu time. The Subject line for the applicant’s email should be Application for CBS Galmudug State of Somalia Branch Teller (Assistant Officer). Incomplete Applications and those received after the deadline will not be considered.
If you meet the forementioned qualifications, skills, experience, and criteria, we strongly encourage you to apply this position submit your application to contribute to the growth and success of the Central Bank of Somalia.
***Please note Only shortlisted candidates will be contacted.