CENTRAL BANK OF SOMALIA
البنك المركزي الصومالي
bankiga dhexe ee soomaaliya
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Job Description
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Post Title
IT (Assistant Officer)
Duty Station
Galmudug State, of Somalia, Dhusamareb
Expected Starting Date
October, 2023
Contract Status
Permanent (Full-time)
Reports to
CBS Galmudug State Branch Manager / Head of IT
Supervises
None
About the Central Bank of Somalia (CBS)
The Central Bank of Somalia was established in 1968 as the country’s financial regulatory institution. After years of insecurity, fragility, and economic decline due to the collapse of the state in 1991, The Central Bank was revived and strengthened with the CBS Act of 2011. The Act laid a new foundation to regulate and boost the country’s finance sector and facilitate economic growth.
Our Vision:
The CBS vision is to contribute to the prosperity of the people of Somalia, through maintaining economic & price stability, and financial system stability to support sustainable growth through policy stimulus & advice. In doing so, the Bank would act with the highest degree of integrity & professionalism.
Our Mission:
The mission of CBS is to fulfill its core objectives of maintaining price stability; and building a robust, stable, up-to-date, and sound financial system. This would enable CBS to increase the provision of financial services with a wider choice of services geared to all levels of society which is essential for sustainable growth & the alleviation of poverty.
Our Institutional Values:
· Commitment to serving the public interest.
· Institutional services and orientation.
· Ethics and integrity.
· Transparency and leadership by example.
· Teamwork, equity, fairness, and confidentiality.
1- Role Description
The IT Assistant Officer of Galmudug State of Somalia’s CBS Branch will be responsible for all hardware and software related issues within the branch, including but not limited to servers, workstations, printers, and other IT equipment. They will also be responsible for maintaining network connectivity and security, as well as ensuring compliance with all regulatory requirements.
2- General Description
The Central Bank of Somali’s Galmudug State Brach is responsible for carrying out the Banks’ mission, vision, institutional policies, goals, and objectives as state level. To this end, the CBS’s state branch entrusted with fostering economic development and preserving the stability of the country’s financial system stability at state level. In addition, the state branch will be responsible for providing banking services to the state government “Galmudug State”, other financial services, commercial banks, and the public at state level as the CBS’s Headquarters delegates. The IT Assistant Officer of CBS’s Galmudug State of Somalia Brach will assist the branch manager to carry out the day-to-day operations of the branch.
3- Duties and Responsibilities
- Provides technical support and assistance to branch staff and customers in the use of computer systems, software, and equipment.
- Ensures branch computer systems and equipment are in good working condition and comply with security and compliance regulations.
- Installs and configures software, applications, and updates as required.
- Provides training and guidance to branch staff on the use of computer systems and software.
- Participates in IT projects and initiatives as required.
- Maintains and troubleshoots computer systems and network infrastructure, including servers, desktops, laptops, and peripherals.
- Assists with the implementation of security measures to protect the bank’s computer systems and data from unauthorized access.
- Supports the bank’s staff with the Core-banking system and the ERP.
- Monitors and maintains the bank’s network security, including firewalls, antivirus software, and intrusion detection systems.
- Assists with the implementation and maintenance of the bank’s disaster recovery plan.
- Adheres to all bank policies and procedures, including those related to security and data protection.
- Provides training and guidance to bank employees on the use of IT systems and software.
- Performs any other job-related duties as assigned by the Brach Manager.
Education:
· The ideal candidate of this position must have a bachelor’s degree in IT or related fields.
· Professional certifications such as A+, Network+, CCNA or MCSA will also be an added advantage.
Work Experience:
· Minimum of 2 years of experience in IT support or a related field.
· Experience in a Core-banking system and ERP system will be an added advantage.
· Experience with network security, firewalls and regulatory compliance is also a plus.
Language:
· Operationally fluent in both Somali and English.
Computer Skills:
· Proficiency in Microsoft Office Suite, and experience with banking software and systems.
5- Functional and Organizational Skills
The ideal candidate of this position should possess the following functional and organizational skills:
· Ability to work independently and prioritize tasks effectively.
· Excellent interpersonal and communication skills, with the ability to communicate effectively with both technical and non-technical audiences.
· Strong analytical, decision making, and problem-solving skills.
· Ability to adapt to new technologies and work in a rapidly changing environment.
· Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
· Knowledge of banking systems and procedures is desirable.
· Assess situations accurately and make decisions in a timely manner.
· Ability to work under pressure.
· Possess scheduling and administrative skills.
· Ability to understand complex bank operations.
· Strong knowledge of computer hardware and software, including Windows and Linux operating systems, and network infrastructure.
· Attention to detail and accuracy.
· Ability to maintain confidentiality and handle sensitive information.
· Possesses customer service skills.
· Ability to work independently and as part of a team.
· Flexibility and adaptability to changing work requirements and schedules.
Other Requirements:
· High level of integrity, honesty, and professionalism.
· Strong work ethic and commitment to excellence.
· Commitment to CBS’s mission, vision, and values.
· Elevated sense of security and confidentiality
· Flexibility and adaptability to changing circumstances.
· Ability to work under pressure and meet tight deadlines.
· A willingness to work extended hours when necessary.
· Willingness to learn new technologies and keep up to date with industry trends.
· Availability to travel to other branch locations or attend offsite training as required.
6- Expected Deliverables:
· Ensuring the efficient and effective operation of all IT systems and procedures at the branch.
· Retains accurate records of all IT-related systems and procedures.
· Ensuring that all IT hardware and software has the appropriate licenses and is up to date.
· Being current with changes to IT infrastructure and systems, and as necessary, recommending new technological solutions.
· Ensuring compliance with legal requirements for data management, data protection, and IT systems.
· Providing IT related technical support to all branch’s employees.
How to apply
Qualified national applicants with required skills are invited to submit their electronic applications and updated resumes through email; recruitment@centralbank.gov.so and copy to branches@centralbank.gov.so not later than 14th September 2023 midnight Mogadishu time. The Subject line for the applicant’s email should be Application for CBS Galmudug State of Somalia Branch IT (Assistant Officer). Incomplete Applications and those received after the deadline will not be considered.
If you meet the forementioned qualifications, skills, experience, and criteria, we strongly encourage you to apply this position submit your application to contribute to the growth and success of the Central Bank of Somalia.
***Please note Only shortlisted candidates will be contacted.