ICT Officer – Jowhar

1. Purpose of the position

The IT technical support officer is mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.

In this specific task; the IT officer will often entail monitoring and maintaining the computer systems and networks, prepare photo edits and videos of Hirshabelle Ministry of Education. The ICT Officer is also responsible installing and configuring computer systems, diagnosing hardware and software faults and solve any technical and applications problems, as it rises either over the phone or in person.

2. Duties and Responsibilities

The main duties of the ICT Officer:

• Maintain and troubleshoot all network and computer related issues;
• Integrate security, physical control solutions for all confidential data and systems;
• Monitor performance and manage parameters to provide fast IMES users;
• Integrate and configure computer networking for best performance;
• Troubleshoot and repair of hardware, operating systems and applications;
• Monitor and maintain computer systems and networks;
• Identify security gaps and provide relevant solutions in consultation with the Operations manager;
• Test and evaluate all new technology including M&E systems e.g. database systems, websites etc.;
• In collaboration with HR Partner and Admin finance Director,
• Conduct electrical safety checks on computer equipment;
• Enhance IT system through appropriate upgrades and advise Operations Unit on changes or improvements required;
• Help install and support of all ICT hardware and software;
• Provide overall administrative support to the database and website program of the ministry.
• Performs any other related duties as may be assigned from time to time by the Director general and the Ministry Management.
• Prepare Monthly, quarterly and annual report

3. Qualifications and Experience

• Bachelors in information technology or a relevant field required;
• At least 2 years of experience providing information communications technology (ICT) and administrative support in a development context;

4. Competences

• Able to translate both Somali and English Knowledge languages.
• Computer literacy and familiarity with Word, internet, and
  • Able to collate, analyse and disseminate information in a clear and concise
  • Able to work independently and as part of a
  • Tactful and polite with excellent oral and written communication skills and interpersonal skills, including listening and questioning
  • Able to present information in a clear and logical
  • Honest and fair in applying rules and to be firm and assertive when required by circumstances.
  • Able to plan and organize work, including special assignments in order to meet deadlines.
  • Able to be proactive and work unsupervised

How to apply 

Please Click the Link and Fill the Application Form:      

Form       

Interested candidates who meet the criteria are encouraged to fill the form and send to csc.hirshabelle@gmail.com     by not later than 5^th July 2021

NOTE

• Please quote the position you are applying for in the subject of the e-mail.
• Application form should be sent as attachment in word format.
• Female and people with disabilities are highly encouraged to apply.
• Canvassing will lead to automatic disqualification.
• Only shortlisted candidates will be contacted.
• If you are shortlisted for an interview, you will be required to come with

your original academic and professional certificates during the interview day.